My order is late / delayed by the carrier. Can I get a refund for shipping?

We are sorry to hear your order is delayed. We will always do our best to ensure orders are shipped on time and arrive to you in a timely manner. Unfortunately, delays can occur, and issues in transit by FedEx, UPS, DHL, and USPS are out of our control. If the carrier delay was caused by a qualified reason, then we can refund the cost of shipping. Please contact us if your package is late and we will do our best to assist.