What is a preorder and backorder, and why should I place one? Will choosing rush processing for a preorder/backorder help? How accurate are the ETAs? Will you charge my payment now or when the prod...

A preorder is an order placed for an item that has not yet been released. A backorder is an order placed for an item that has been released but is not in stock currently . Preordering/backordering from HIDevolution has no risk because we do not charge your payment at time of order (we only authorize payment) and you can cancel at anytime without penalty.

We offer highly anticipated and constrained products for preorder/backorder to better gauge demand, bring in more inventory, and in turn fulfill your order faster. We prioritize fulfilling preorders/backorders over "regular" orders that have been placed after the official release date. In addition, for computer orders that need customization we prepare and allocate parts ahead of time to minimize the chance of production delays when the preordered/backordered computer arrives.

We advise selecting rush processing in the shopping cart combined with preordering/backordering for faster processing once you are allocated a unit.

We work closely with our vendors and manufacturing partners to obtain the latest, most accurate ETAs (estimated time arrival to our facility) available. Please check our website for the latest ETAs. If you have specific questions, contact us.

If you place a preorder/backorder, we only authorize credit/debit cards, PayPal payments, and financing. We do not charge/capture the payment until we have allocated a product to your order. In other words, you will not have to pay or make payments for a product you will not receive for several days or weeks. If you place your order through bank transfer, you may pay in full if you would like. We recommend making a payment of at least 5% of the total in order to give you the best chance to secure product allocation. The remaining balance can be paid once your order is ready to be shipped.

We understand some customers prefer their credit cards to be charged immediately to avoid issues with expired authorizations, re-authorizations/captures, and fluctuations in foreign exchange rates. If you prefer your credit card to be charged immediately, please contact us.

Preorders/backorders can be canceled at anytime without penalty. Simply contact us to request a cancellation of your preorder/backorder.