Ordering FAQ
- How long will it take to process and receive an order?
- What is the status of my Amazon/Newegg/Newegg Business order?
- Can I make a change to an existing order? How?
- In which states does HIDevolution collect sales tax?
- What is a preorder and backorder, and why should I place one? Will choosing rush processing for a preorder/backorder help? How accurate are the ETAs? Will you charge my payment now or when the product becomes available? Can I cancel a preorder/backorder?
- What is a custom order and why should I place one? Will choosing rush processing for a custom order help? How accurate are the custom order ETAs? Will you charge my payment now or when the product becomes available? Can I cancel a custom order?
- My company or organization requires a quote (RFQ) to order. Can HIDevolution provide a quote?
- Do you offer leasing options for businesses (FMV or dollar buy out)?
- Can I pickup my order from the HIDevolution location in La Habra, California?
- Why do some products at HIDevolution cost more than the manufacturer's suggested retail price? Why does the same product on HIDevolution.com cost more on Amazon and Newegg?
- Why do some Razer laptops cost more at HIDevolution than at other retailers like Amazon and Razer direct?
- Can you create a custom product listing on Amazon or Newegg for me?
- Can I put in a special request for customization not offered by HIDevolution?