For a product that is in stock, from time payment is received, it will take us 1-3 working days to process an order for a stock, unmodified product. If you would like any customization or added QC check, the order will need to go through our production process and will usually take 3-12 working days processing time with the standard processing/build, or up to 1-2 working days with the rush processing/build, based on availability of the base system and parts. Rush processing can be added in the shopping cart for $50.
For a product that is listed as "Preorder", "Backorder", "Custom Order", or "Additional processing required", we provide our best estimated time arrival (ETA) to our facility on the product page. See more information below:
Find a list of order statuses and what they mean here.
Once shipped, transit time will depend on your location in relation to us and the shipping method you select. FedEx Ground is typically the lowest cost shipping method within the lower 48 states. See transit time map below:
You can use the shipping cost estimator in the shopping cart to determine the cost for expedited shipping methods from FedEx and United States Postal Service (USPS). See transit times below (enter 90631 as the "from" Zip code).
We also ship internationally by FedEx Express, DHL Express, and United States Postal Service (USPS) (enter 90631 as the "from" Zip code). Use the transit time estimators below to estimate transit time.
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